How to Submit a Complaint to FIRS Regarding the Recruitment Portal Issue

If you are experiencing issues with the FIRS recruitment portal, you can follow these steps to submit a complaint:

1. Send an Email: Write an email with your complaint to firsrecruitment@firs.gov.ng. In the email, make sure to explain the issue you are facing, such as not being able to access the portal or receiving the 404 Page Not Found error or Enter Your Password to Continue.

2. Contact Times: Ensure you submit your complaint between Monday and Friday, from 9:00 AM to 4:30 PM. This is when the support team is available.

3. Provide Detailed Information: Give detailed information about the issue you encountered while trying to access the portal. If you have details like your username or email address used during registration, it's helpful to include them to make it easier for the team to understand your complaint.

4. Wait for a Response: After sending your complaint, please be patient while waiting for a response from the FIRS support team.

Note: Ensure all requested details are filled out correctly, as this will help resolve the issue faster.