Hiring: Jobs at Sterling Bank Plc, Apply

Hiring: Jobs at Sterling Bank Plc, Apply

ABOUT US

Starling Bank is registered in England and Wales as Starling Bank Limited (No. 09092149), 3rd floor, 2 Finsbury Avenue, London EC2M 2PP. We are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 730166.

JOB SUMMARY

To assist in the achievement of excellent customer service by the Bank, through survey data analysis, interpretation, and reporting, in order to improve customer experience.

JOB DESCRIPTION

ACCOUNTABILITIES

Carry out data collection and analysis for multiple purposes.

Conduct feedback on services from all customers.

Generate performance report for strategic processes.

Implement measurement initiatives in order to ascertain service delivery levels bank-wide

PERSON SPECIFICATION/JOB PROFILE

Provide the best possible solution to problem solving or decision making by conscientiously testing, examining facts, trying different alternatives and careful strategic planning.

Evaluate situations, calculate, and reduce risk, justify and defend accuracy, give reasons for views and generally provide shrewd judgment in any situation.

Consider problems as a challenge, collect information relevant to the problem, be disciplined in ascertaining the root cause, identify and develop a practical solution, communicate her findings, and implement action to resolve the problem.

Develop and comply with the systems, procedures, rules, objectives, and timescales set by the organization and adopt a disciplined approach when undertaking tasks.

Support others and provide practical knowledge, competence, and expertise.

Provide simple, practical solutions and complete all assignments thoroughly and timeously.

Be non-confrontational when handling or involved in conflict situations. To achieve agreed and acceptable standards and timescales, s/he will need to adopt a passive and non-demanding work style.

The Job Profile indicates that the job holder should be capable of collecting information and imparting it to others. The job occupant whilst being adaptable by nature will be required to ensure strict conformity with rules, systems, and protocol

JOB EXPERIENCE

First degree in relevant discipline. Professional qualification would be an added advantage

Minimum of 1- 2 years’ cognate experience.

QUALIFICATIONS AND REQUIREMENTS

First Degree in relevant discipline. Professional qualification would be an added advantage

Minimum of 1- 2 years’ cognate experience.

Interested Applicants can APPLY via the below link address

APPLY HERE: Hiring: Jobs at Sterling Bank Plc, Apply